Returns and Refunds

At ovienne.com, we are committed to you.

Our quality control team will inspect your products before shipment to ensure your satisfaction and guarantee quality. If there is any problem with the product you received, please feel free to contact us via email : service@ovienne.com


Return Policy

We offer a 30-day return policy with no questions asked, without affecting the resale of other products. You only need to pay the shipping costs.


Cancellation Policy

You can cancel the order and return the goods within 30 days of confirming receipt of the order and without affecting the sales of other products. You must pay the shipping costs to return the product without needing a reason.

We reserve the right to modify this policy at any time. Notices of modifications will be posted here. If you have any questions about this policy or any of our other policies, please contact customer service.

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